All Systems Operational

About This Site

The current status of Symantec Endpoint Detection & Response Cloud service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

EDR Cloud Portal   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2018

No incidents reported today.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
Completed - The scheduled maintenance has been completed.
Aug 9, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:30 UTC
Update - The previously reported impact has changed.

Updated Impact
During this time the EDR Cloud portal may be unavailable for approximately 1 hour.
Data Vaults will also not be able to send data to be processed by the cloud.
Aug 7, 17:17 UTC
Scheduled - On August 9, 2018, at 08:30 UTC Symantec is performing planned maintenance of EDR Cloud Portal, for a duration of 1 hour.

Previous Impact
During this time the EDR Cloud portal may be unavailable for approximately 1 hour. No other EDR Cloud functionality will be affected.

Schedule
• Start Date: August 9, 2018, at 08:30 UTC
• End Date: August 9, 2018, at 09:30 UTC
Aug 6, 15:58 UTC
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018
Completed - The scheduled maintenance has been completed.
Aug 6, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:30 UTC
Scheduled - On August 6, 2018, at 08:30 UTC Symantec is performing planned maintenance of EDR Cloud Portal, for a duration of 1 hour.

Impact
During this time the EDR Cloud portal may be unavailable for approximately 10 minutes. No other EDR Cloud functionality will be affected.

Schedule
• Start Date: August 6, 2018, at 08:30 UTC
• End Date: August 6, 2018, at 09:30 UTC
Jul 30, 14:07 UTC
Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.