All Systems Operational

About This Site

The current status of Symantec Endpoint Detection & Response Cloud service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

EDR Cloud Portal   Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2018

No incidents reported today.

Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018
Completed - The scheduled maintenance has been completed.
Oct 17, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 21:00 UTC
Scheduled - Symantec is performing emergency maintenance of the EDR Cloud Portal for a duration of 30 minutes on October 17, 2018, at 21:00 UTC. During this time, customers will be unable to log into the EDR Cloud Portal.

Impact
During this time the EDR Cloud portal will be unavailable for approximately 30 minutes.

Schedule
• Start Date: October 17, 2018, at 21:00 UTC
• End Date: October 17, 2018, at 21:30 UTC
Oct 17, 19:57 UTC
Oct 16, 2018

No incidents reported.

Oct 15, 2018
Resolved - On October 15, 2018, at approximately 20:38 UTC, the EDR Cloud Portal was unavailable. At approximately 21:22 UTC, we resolved the incident and confirmed the service was fully restored.
Oct 15, 20:38 UTC
Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.